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Thank you for choosing iPodzens.com to repair your product. Attached are your UPS
Shipping Label and an iPodzens.com Order Tracking Form for you to print out. Please
place the iPodzens.com Order Tracking Form inside a box no smaller than 6” x 6”
x 2” and no larger than 6” x 6” x 6” (UPS Store Standard Size) along with your device
to be repaired. If you are providing your own packaging, make sure that your device
is properly packaged inside the box and the UPS Shipping Label is properly affixed
to the outside of the box iPodzens.com is not responsible for freight damage, so
please package accordingly.
If you do not have your own packaging, we encourage you to use the packaging supplied
by your local UPS store. Take your UPS Shipping Label, iPodzens.com Order Tracking
Form and your iPod/iPhone to your local UPS store where they will package your device
and attach your waybill to the package (although you will not be charged for the
inbound freight, a small charge may apply for the packaging). Again, please remember
to put the Order Tracking Form inside the box.
Once we receive your package, we will supply you with our estimate of the repair
within 24 hours via email. The labor for all iPods will always be only $19.95 and
$29.95 for all iPhones plus the cost of the part we will need to install.
Once again, thank you for choosing iPodzens.com.
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